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John C. Maxwell is one of Amer- ica's most sought after speakers and presenters on leadership. He is the founder of the INJOY. Group, an organization widely. emerge, but leadership charac- teristics must be developed. Kimberly Fick. AUGUST DEVELOPING THE LEADER WITHIN. YOU—JOHN C. MAXWELL. John C. Maxwell is an interna- tionally respected leadership expert, speaker, and author who has sold more than 20 million books. Dr. Maxwell is the found-.
The Situation Principle Having the situation under control at all times seems like an impossible task. Temporary defeats can reduce the credence given to your plans, but that must not be an excuse.
The Bob Principle Have you noticed that every group has a black sheep in their ranks?
John C. Maxwell - Relationships
Being available to listen to their complaints can really prove to be a win-win situation. The Foxhole Principle They say — Any friend shows its true face when you are in trouble. So, renewing and watching after these connections is the only path you should take. The Patience Principle In general, groups tend to be a bit slower than individuals.
As such, they require more time in preparations, management, delegation, and execution of tasks. So, if you find yourself in a complex environment, be patient, and remain with both feet on the ground. The Celebration Principle Everyone is dependent on encouragement, especially after a setback.
Seven Principles of Planning By John C. Maxwell
You need to provide cover and support for the actions of your employees. When joint efforts generate great results, make sure to sing the praises of every individual who contributed to the outcome.
The High-Road Principle This principle emphasizes three rather practical approaches to handle different personalities: Middle road — how you would like to be treated. The lower road — a bit worse than your initial demands. The high road — to be treated better than your demands. The Boomerang Principle The 22nd principle gives some honest explanation on the give-and-receive attitude. When you lay eyes on a relationship worth investing; you need to do everything in your power to establish a healthy communication between you and the other party.
The Friendship Principle Friendship is essential for good business. If you possess social skills, you are surely aware of this revelation! The Partnership Principle Two heads think better than one; two leaders can easily outperform a single decision-maker.
Partnerships are vital for keeping the ideas flowing in and out. Benjamin Franklin endorses the same assertion by indicating that self-improvement often works better in a union.
The Satisfaction Principle Sharing similar experiences and encounters can often straighten any problems out among members of the same organization. Like this summary?
Click To Tweet A person with a negative self-image will expect the worst, damage relationships, and find others who are similarly negative. Click To Tweet People knowledge is much more important than mere product knowledge.
Click To Tweet The real art of conversation is not only to say the right thing in the right place but to leave unsaid the wrong thing at the tempting moment. His actionable tips and effective strategies regarding leadership made him the person he is today.
We cannot think of any misleading info that we encountered while reading this book. We give our thumbs up!!! If we "cast a vision E xpect a new level of living Konrad Adenaur said "We all live under the same sky, but we don't all have the same horizon". Encouraging people to stretch themselves and expand their horizons will help them to move on to a new level of effectiveness and achievement.
Maxwell ends by noting that this involves an element of risk, but that helping people to fulfil their potential is worth it. Robert Louis Stevenson Some things to think about: Who have been the main sources of encouragement in your life? What experiences caused these people to have such a place in your life? Do you see yourself as encourager? How can you improve your ability to encourage others? How Can I Connect with People? This week we consider part two of the second section the building blocks of relationships of Maxwell's book "Relationships ".
Maxwell introduces this chapter which is closely based on Law 10 of his 21 Irrefutable Laws of Leadership with a description of Elizabeth Dole's public speaking ability, or, to be more accurate, her ability to "connect" with large groups of people Elizabeth Dole is the wife of Bob Dole, a conservative American politician who ran for president in Apparently, she has the ability to make everyone listening to her feel that they are friends, even when speaking on television without the benefit of personal presence.
In stark contrast, Bob Dole came across as "stern and distant" during his presidential campaign.
Many US presidents have come to power after demonstrating their ability to connect with the people Maxwell cites Kennedy, Reagan and Clinton as particular examples. Needless to say, Bob Dole was not elected, but after the election he appeared on a TV talk show and came across as "relaxed, approachable, and able to make fun of himself. And he was a hit with the audience. He had finally connected.
While one comes across as the Grandfather of the Nation, the other comes across more as a stern lecturer! That is the Law of Connection You can't move people to action unless you first move them with emotion. The heart comes before the head". Connect in Public and Private While leaders need to connect publicly with large groups of people, the same thing needs to happen on a one-to-one basis between individuals. Maxwell tells how his staff used to groan when he would say "People don't care how much you know until they know how much you care" because he quoted the saying so often, but it is true.
Maxwell - Relationships Page 6 of 15 Connect with People One at a Time Maxwell states that a key to connecting with groups of people is to see them as individuals. General Norman Schwarzkopf once said, "I have seen competent leaders who stood in front of a platoon and all they saw was a platoon.
But great leaders stand in front of a platoon and see it as 44 individuals".
Put a "10" on Every Person's Head "One of the best things you can do for people is to expect the best of them. I call it putting a '10' on everyone's head". Jaques Wiesel quoted a survey of self-made millionaires which showed that they all, consistently only saw the good in other people.
Encouraging and genuinely appreciating other people will help you connect with them. Having a strong connection with people is particularly important when facing great challenges. In the workplace the results of strong connections between the leader and the employees will usually show up in the way in which the organisation works. Employees are likely to be loyal and hard-working in such an environment.
As an example, Maxwell refers to Herb Kelleher, the CEO of the highly successful Southwest Airlines, who was adored by his employees, largely as a result of his informal, connecting style of leadership. In the employees took out a full-page advert in a national newspaper that said among many other things "Thanks, Herb For being a friend, not just a boss".
Maxwell: "Don't ever underestimate the importance of building relational bridges between yourself and other around you". One last quote an old saying : "To lead yourself, use your head; to lead others use your heart".
Some things to think about: Can you think of any leaders who have had the ability to touch your heart? How good are you at "building relational bridges" with the people around you? How could you improve this ability? This week we're on to part three of the second section the building blocks of relationships of Maxwell's book "Relationships ".
Maxwell kicks off with a series of quotes and jokes and includes a lot of pertinent quotes throughout the chapter : Edgar Watson Howe: "No man would listen to you talk if he didn't know it was his turn next"! Lyndon B. Johnson: "You ain't learnin' nothin' when you're doin' all the talkin'".
How Successful People Think
Woodrow Wilson: "The ear of the leader must ring with the voices of the people". These comments all point to the importance of listening for building and maintaining relationships. Maxwell then sets the scene by considering the benefits that good listening skills can bring. The Value of Listening Listening Shows Respect All too often people are trying to impress the other party in a conversation.
Maxwell's advice is to be "impressed and interested, not impressive and interesting"! Listening Builds Relationships Maxwell - Relationships Page 7 of 15 Dale Carnegie: "You can make more friends in two weeks by becoming a good listener than you can in two years trying to get people interested in you". Being focussed on yourself is a certain turn-off in a relationship.
David Schwarz: "Big people monopolize the listening. Small people monopolize the talking". Listening Increases Knowledge The ability to truly listen to other people is likely to bring a far greater understanding of the people you interact with, your work and workplace, and even yourself.
Maxwell tells a story about a tennis pro who had a pupil who insisted on giving his own opinions of how he could improve his game. After a while the tennis pro simply began to agree with the pupil. Later he commented, "I learned a long time ago that it is a waste of time to try to sell real answers to anyone who just wants to download echoes"! A common danger in this regard is to assume that you know it all.
One needs to accept that one is not an expert in all matters and be prepared to listen to others.
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Listening Generates Ideas Maxwell tells of a company in the USA that owns a number of highly successful restaurant chains. If one is prepared to listen to other people you will be presented with plenty of ideas to consider.
Even ideas that are not so good in themselves may be helpful in triggering other new thoughts in you. Listening Builds Loyalty If one doesn't take the time to listen to other people they will go in search of someone who will. This can lead to the breakdown of marriages, friendships, business partnerships, etc. Conversely, good listening skills will be attractive to other people and will engender loyalty in them. Listening to people will help them, but it will also help you through improved information and understanding of people and situations.
How to Develop Listening Skills Having provided a motivation for the importance of good listening skills, Maxwell provides nine practical tips. Look at the Speaker The starting point of good communication is to give the other person your undivided attention.
Don't stare at your computer screen, papers, etc. If necessary, reschedule the meeting for a less busy time. Don't Interrupt This is irritating to almost anyone. Robert L. Montgomery: "It's just as rude to step on other people's ideas as it is to step on their toes"! Maxwell identifies three possible reasons for interrupting: i. Placing insufficient value on what the other person is saying ii. Trying to impress the other person with their insight iii. Excitement at the topic of the conversation If you tend to interrupt people, examine your reasons, and use this to help you control the habit.
Don't be put off by silent periods in a conversation. They give an opportunity to both participants for reflection on what has been said, and consideration of a proper response. Try to ensure that you have a good understanding of what is being discussed.
Determine the Need at the Moment Try to assess what the other person is trying to get from the conversation.
By putting yourself in their shoes you will improve your ability to understand them. Check Your Emotions Maxwell - Relationships Page 8 of 15 Many people have "emotional baggage" which dictates their reactions to other people. If you find yourself losing control of your emotions in a conversation try to restrain yourself and ask yourself what is causing this reaction.
At the very least, you should hear the other person out. Suspend Your Judgement Again, you should the full story from the other person before jumping into the conversation. Don't jump to conclusions. Sum Up at Major Intervals This is one of the key techniques of "active listening". John H. Melchinger: "Comment on what you hear, and individualize your comments It will help you keep on track as a listener At natural breaks in the conversation summarise your understanding of what the other person has said.
This will help you to ensure that you are understanding, and will assure the other person that you are listening and endeavouring to truly understand them.
Ask Questions for Clarity Maxwell notes that most good reporters are good listeners, and that is partly due to their ability to ask good questions. It's important not to question aggressively or confrontationally, but to gently try to ease out further details and clarification of what has been said. Always Make Listening Your Priority Many leaders listen less and less as they ascend the corporate ladder.
Apparently, Sam Walton founder of the Wal-Mart - the biggest supermarket chain in the world never lost the ability to listen to his employees.
He once got his pilot to drop him off in the middle of Texas and then fly on to meet him miles away so that he could ride in one of his delivery trucks and talk to the driver.
A closing quote: "Most people are able to hear, fewer are capable of really listening. However, it's never too late to become a good listener. It can change your life - and the lives of the people in your life".
Some things to think about: Do you know any really good listeners?
What is it that makes them so? Would you say that you are a good listener? How could you improve your ability to listen? This week we begin the third and final section of Maxwell's book "Relationships ". This section covers the growth and development of relationships.
Maxwell opens with a lengthy quote from Stephen Covey's well-known book "The Seven Habits of Highly Effective People", which underscores the importance of good character and the trust which this will instill in others. And it is the foundation upon which many other qualities for success are built, such as respect, dignity, and trust". Maxwell makes the point that many people believe that they can cut corners on small issues, and all will be well as long as they don't have any major moral collapses.
However, integrity does not thrive in grey areas and semantic escape routes consider Bill Clinton's attempts to define his escapades with Monica Lewinsky as anything but what they were, as a dramatic example of the latter. Integrity is often most apparent when under pressure, and this is when the lessons learned and the character forged in Maxwell - Relationships Page 9 of 15 the small issues of life can ensure that one does the right thing: "Character isn't created in a crisis; it only comes to light"!
Integrity Is an Inside Job People will often try to lay the responsibility for their character or lack of it on circumstances or upbringing, or other external factors.
This is often apparent in siblings who may grow up very differently. I'm sure all of us know families where brothers and sisters have followed radically different paths in life, despite the similarities of upbringing that they have shared.
Maxwell contrasts character and credentials as follows: - "credentials are transient; character is permanent - credentials [focus on] rights; character [focuses] on responsibilities - credentials add value to only one person; character adds value to many people - credentials look to past accomplishments; character builds a legacy for the future - credentials often evoke jealousy Moody: "If I take care of my character, my reputation will take care of itself".
It keeps your priorities right When others criticize you unfairly, it helps you keep going [without retaliating]. And when others' criticism is valid, integrity helps you to accept what they say, learn from it and keep growing". Maxwell illustrates this with the story of Abraham Lincoln, who had an appalling reputation, being accused of dishonesty, vulgarity, of being a "third-rate country lawyer", and being called the most dreadful names. A newspaper stated that he was "the craftiest and most dishonest politician that ever disgraced an office in America"!
These accusations came from his opponents, but also from his own party and supporters and members of his cabinet. However, Lincoln never compromised his principles, and history has judged much more favourably than his contemporaries. Thomas Jefferson: "God grant that men of principle be our principal men".
Integrity Is Your Friends' Best Friend If people trust your integrity they can trust you, without concern about your motives in your interactions with them. Become a Person of Integrity Maxwell gives three things that you can do to help you to be a person of integrity. As already stated, when a crisis arises, it is too late to hope that one will act with integrity.
The price may come in many forms: perhaps monetary, but power, pride, retaliation can all present rewards that can entice us to act rashly. Hansie Cronje provides a sad illustration of someone with a great deal of character, who failed this test.Why People Fail to Understand Others Maxwell quotes a lawyer who ascribed half of all controversies and conflicts to a lack of understanding! Related titles. Encouragement at this critical point can make a huge difference. Maxwell illustrates this with the story of Abraham Lincoln, who had an appalling reputation, being accused of dishonesty, vulgarity, of being a "third-rate country lawyer", and being called the most dreadful names.
Acting with integrity can bring great freedom. Ten years later, when Deaver resigned from the service of then President Reagan, he was presented with the lion.
Succeed anyway. Beware of the television, the internet and the telephone - all of. I nstill confidence when they fail Many people give up at the first failure. Do I have an unchanging standard for moral decisions, or do circumstances determine my choices?
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